Help & legal

Know Your Customer (KYC) Policy

Capitalised terms such as Currency (Sunny Coin), Wallet, Exchange Rate, Referral Program and Sunny Points have the meanings given in Section 2 of the Terms of Use.

This Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy explains when and how SITES.DICERABBIT.COM verifies the identity of Users. We are committed to a safe platform: these measures protect Users, the Referral Program and the Company against fraud, identity abuse and money laundering.

1. Scope

Verification is mandatory for every User who wishes to receive a Payout of Sunny Points earned in the Referral Program. It is not required to play the Games, to create an Account, to buy Currency or to collect Sunny Points. We may also request Verification when account, device or payment activity indicates elevated risk, or when required by law, a Payment Provider or a competent authority.

2. Regulatory framework

  • Our controls are designed to prevent money laundering and terrorist financing, detect fraud and identity abuse, and protect the Referral Program from manipulation.
  • We follow the laws applicable to the Company in the Republic of Türkiye, including Law No. 5549 on the Prevention of Laundering Proceeds of Crime and Law No. 6698 on the Protection of Personal Data, and international compliance standards.
  • We may adapt these procedures when laws or risks change.

3. What you need to provide

  1. Personal details: full legal name exactly as in your document, date of birth (you must be 18 or over), country of residence and full residential address.
  2. Identity document: a clear colour photo or scan of your passport (photo page). A national ID card is accepted as well — then upload both sides.
  3. Proof of address: a utility bill, bank statement or official letter dated within the last 90 days that shows your name and the same residential address.

Accepted formats: PDF, JPG or PNG, up to 10 MB per file. All four corners must be visible; the text must be readable; screenshots of edited files, expired documents and documents belonging to another person are rejected.

4. How Verification works

  1. Confirm your email address (Account → Overview).
  2. Open Account → Verification, fill in your details, attach the documents, confirm that they are genuine and agree to their processing, and submit.
  3. Your status changes to In review. Most checks are completed within 3 business days; complex cases may take longer.
  4. You receive an email with the result: Verified — Payouts are unlocked; or Rejected — the reason is shown in the Account and you can upload corrected documents.

Statuses: Not verified → In review → Verified or Rejected. While a check is in review you cannot resubmit, so that documents are not mixed.

5. Account standards

  • Each person may have only one Account.
  • Creating multiple Accounts to bypass Verification or manipulate the Referral Program is prohibited.
  • Payouts are made only to a bank account (IBAN) held in the verified User’s own name.
  • Self-referrals and artificial Accounts are not allowed.

6. Transaction monitoring

We monitor platform activity with automated rules and human review, focusing on unusual purchase patterns or values, linked or coordinated Accounts, repeated refunds or chargebacks and referral activity inconsistent with genuine use. Accounts flagged for unusual activity may be asked to submit additional documents or information on the source of funds, may have Sunny Points held pending review and may be placed under extended monitoring. Failure to cooperate may lead to temporary restrictions or closure of the Account.

7. Sanctions and compliance screening

We may screen Users requesting a Payout against international sanctions lists (such as the UN, EU, UK and US lists and the lists published in Türkiye) and politically exposed persons lists. Users identified as sanctioned or high-risk may be restricted from the Services and become ineligible for Payouts.

8. Referral Program integration

  • Sunny Points can be paid out only after successful Verification.
  • Referral links use unique, non-guessable identifiers.
  • Accounts with suspicious referral activity may have Sunny Points withheld pending review, may be subject to a compliance review and may be removed from the Referral Program if violations are confirmed.
  • Verification does not affect referral tracking: Sunny Points are recorded and matured while Verification is pending.

9. Investigation and reporting

Suspicious activity is investigated by authorised staff of the Company. Where required by law, we report to the competent authorities (in Türkiye, the Financial Crimes Investigation Board, MASAK). Criminal or fraudulent activity may be reported to law enforcement.

10. Data protection

  • Documents are uploaded over HTTPS, encrypted before they are stored and kept outside the public part of the website.
  • Only authorised personnel can open them, in the protected administration area; every decision is recorded.
  • Documents are used only for Verification, security and legal compliance and are kept for the periods set out in the Privacy & Cookie Policy.
  • Never send identity documents by email or through social networks — use only Account → Verification.

11. Staff and updates

Staff with access to Verification data are trained in these procedures and bound by confidentiality. This Policy and our processes are reviewed regularly and updated when regulations change.

12. Contact

Questions about Verification: the contact form (topic “Referral & payouts”).